INSURANCE CLAIMS Conference

Modern Claims Management – Empathy, Efficiency & Innovation

14.30 - 15.00 Registration and welcome coffee

In the chair:  
Sergiu COSTACHE, President, XPRIMM - Insurance & Pensions    
Daniela GHETU, Editorial Director, XPRIMM Publications     

Panel of discussions: 
Smart Claims & Fraud Detection: Digital Tools vs Real-World Complexity
Non-Pecuniary Damages & Dispute Management: Ethics, Fairness & Communication 

• Daniela BADALUTA, President, RECREX, Romania
• Aurel IVAN, Country Manager, AUDATEX Services, Romania
• Florin MIHAI, Claims Department Manager, ALLIANZ-TIRIAC Asigurari, Romania
• Liliana SAVU, Claims Director, OMNIASIG VIG, Romania
• Catalin GALAN, Partner, GALAN & Asociatii, Romania
• Mihai NEACSU, Managing Partner, NEACSU & Asociatii, Romania

INTERVENTIONS

• MasterBID – Salvage Auctions at True Market Value, Not Just Words
  Melania KÖRNER, MasterBID
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• Digital Roots for a Reliable Future: Transforming Insurance Claims Through Technology 
  Emil DIMITROV, CEO, REVAUXY, Bulgaria
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16.30 – 16.45 Coffee Break 

Panel of discussions: Climate & Catastrophe Claims: Managing Impact in a Changing World 

• Menekşe UÇAROĞLU, CEO, IUC Group, Türkiye
• Cosmin TUDOR, Deputy General Manager, PAID Romania
• George ENESCU, Deputy CEO, RECREX, Romania
• Ovidiu HURJUI, Head of Property Claims Dept., GENERALI Romania

Panel of discussions: Life, Health & Liability Claims: Between Process, Risk and Human Sensitivity 

• Roxana BALUTA, Life & Health Insurance Specialist & Programme Coordinator, UNSAR, Romania
• Philip CHOBAN, CEO, TELIOS Care, Romania
• Alexandra KONRAD, Country Manager, MediHelp International, Romania
• Alina PREDA, Development Director, DESTINE Broker, Romania

17.45 – 18.00 Conclusions & Next Steps